Website Terms and Conditions
ACE DISTRIBUTORS LLC
Website Terms and Conditions
Last Updated: 02/10/2025
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE. BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ANY POLICIES, GUIDELINES, OR ADDITIONAL TERMS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE WITH ALL OF THE TERMS, YOU ARE PROHIBITED FROM USING THIS WEBSITE AND MUST IMMEDIATELY CEASE ACCESS AND USAGE.
1. INTRODUCTION
- About Us:
ACE DISTRIBUTORS LLC has been a leading wholesale supplier to smoke shops, convenience stores, gift shops, and related retail channels for over 18 years. This Website is provided solely for our wholesale customers who hold a valid business license. Access to and use of this Website is limited to such approved entities and individuals. - Binding Agreement:
These Terms and Conditions constitute a legally binding agreement between you (whether an individual or an entity) and ACE DISTRIBUTORS LLC. By using our website, you confirm your acceptance of these Terms and Conditions in their entirety. - Modification of Terms:
We reserve the right to modify, amend, or update these Terms and Conditions at any time in our sole discretion. We will post updated versions on our Website, and your continued use of the Website after any such changes constitutes your acceptance of the revised terms. You are responsible for regularly reviewing this document.
2. ELIGIBILITY AND ACCESS
- Wholesale Only:
This Website is strictly for use by retailers, distributors, wholesalers, or other business entities possessing a valid business license. By using this Website, you warrant that you are duly authorized to act on behalf of the entity you represent. - Age Requirement:
Certain products offered through our Website may include items that are subject to federal, state, and local regulations (including tobacco-related products). You must be at least 21 years of age (or the applicable legal age in your jurisdiction) to register, view, or purchase these products. Misrepresentation of age or credentials is a criminal offense and may result in immediate termination of access and referral to legal authorities. - Account Registration:
To access certain features of our Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information promptly. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. USE OF THE WEBSITE
- Permitted Use:
Subject to your compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use this Website for the sole purpose of viewing and purchasing wholesale products from ACE DISTRIBUTORS LLC. Any other use—including reproduction, redistribution, or creation of derivative works—is strictly prohibited without our prior written consent. - Prohibited Conduct:
You agree not to use this Website to:- Engage in any illegal, fraudulent, or harmful activity;
- Infringe upon our intellectual property or the rights of any third party;
- Transmit viruses, malware, or any other harmful code;
- Interfere with or disrupt the Website’s operation or its servers;
- Collect or harvest any data about other users without their consent;
- Circumvent any security measures or access controls implemented on this Website.
4. INTELLECTUAL PROPERTY RIGHTS
- Ownership:
All content on this Website, including but not limited to text, graphics, images, logos, audio clips, video clips, digital downloads, and data compilations (“Content”), is the exclusive property of ACE DISTRIBUTORS LLC or its content suppliers and is protected by applicable intellectual property laws. No portion of this Content may be reproduced, distributed, transmitted, or stored in any form or by any means without our express written permission. - Limited License:
Provided you are an eligible user, ACE DISTRIBUTORS LLC grants you a limited license to download or print hard copy portions of the Content solely for your non-commercial, internal business use. Any other use is expressly prohibited.
5. ACCURACY OF INFORMATION
- General Disclaimer:
While we strive to ensure that all information on this Website is accurate and up to date, we make no warranties or representations as to the accuracy, completeness, or reliability of any Content. All information is provided “as is” without any express or implied warranty. - Changes and Updates:
We reserve the right to modify or update the information on this Website at any time without notice. You are responsible for verifying any information before relying on it.
6. ORDERING, PAYMENT, AND SHIPPING
- Orders:
All orders placed on this Website are subject to acceptance by ACE DISTRIBUTORS LLC. We reserve the right to refuse or cancel any order for any reason, including without limitation, if the order violates these Terms and Conditions or if fraud or an error is suspected. - Payment:
Payment terms will be communicated during the ordering process. Your payment information is transmitted securely. You agree to pay all applicable fees and charges associated with your order, including any applicable taxes, shipping, or handling fees. - Shipping and Delivery:
- Domestic and International Orders:
We ship to approved business addresses only. Orders shipped internationally are subject to import and customs regulations, for which the recipient is solely responsible. - Processing Time:
We commit to processing and shipping orders within the timeframe indicated on our Website. However, delays due to circumstances beyond our control (e.g., carrier delays, customs inspections) may occur. - Risk of Loss:
All shipments are made on an “as is” basis with risk transferring to the purchaser upon dispatch. ACE DISTRIBUTORS LLC is not liable for any lost or damaged shipments once the goods leave our facility.
- Domestic and International Orders:
- Returns and Refunds:
Due to the nature of wholesale transactions, all sales are final except as otherwise expressly provided in writing. Any return or exchange requests must be made in writing within [insert number of days, e.g., “7 days”] of delivery and are subject to our review and authorization. Unauthorized returns will be refused.
7. WARRANTY DISCLAIMER
- Products “As Is”:
ALL PRODUCTS, MATERIALS, AND INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ACE DISTRIBUTORS LLC DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. - No Manufacturer’s Warranties:
Any warranties provided by product manufacturers are solely between you and the manufacturer. ACE DISTRIBUTORS LLC is not responsible for any claims, defects, or damages arising from manufacturer warranties.
8. LIMITATION OF LIABILITY
- Exclusion of Damages:
UNDER NO CIRCUMSTANCES SHALL ACE DISTRIBUTORS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR THE PURCHASE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. - Maximum Liability:
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ACE DISTRIBUTORS LLC EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCTS GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ACE DISTRIBUTORS LLC, its affiliates, and their respective directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with:
- Your access to or use of the Website;
- Your violation of these Terms and Conditions;
- Your breach of any representations or warranties contained herein;
- Any fraud, negligence, or willful misconduct by you or any third party using your account.
10. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
- Electronic Agreement:
By using this Website, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. - Electronic Signatures:
You agree that any electronic signatures, contracts, orders, or other records transmitted electronically are intended to have the same legal effect as their paper counterparts.
11. USER DATA AND PRIVACY
- Data Collection and Use:
We collect and maintain information that you provide to us during your use of the Website. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. - Security:
While we take reasonable measures to secure your data, we cannot guarantee the absolute security of any information transmitted over the Internet. You acknowledge that your data is transmitted at your own risk. - Data Retention:
You may request that we remove or correct your personal information; however, we may retain archival copies in accordance with our data retention policies and legal obligations.
12. THIRD-PARTY LINKS AND CONTENT
- Third-Party Websites:
This Website may contain links to third-party websites that are not operated or controlled by ACE DISTRIBUTORS LLC. We are not responsible for the content, privacy policies, or practices of these third-party sites. Your use of any linked website is at your own risk. - No Endorsement:
The inclusion of any third-party links does not constitute an endorsement by ACE DISTRIBUTORS LLC of the linked website or any association with its operators.
13. DISPUTE RESOLUTION AND GOVERNING LAW
- Choice of Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. - Jurisdiction and Venue:
You agree that any dispute arising out of or relating to these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, Fl. - Time Limit for Claims:
Any legal action or proceeding arising out of or relating to these Terms must be commenced within one (1) year after the cause of action accrues. Failure to commence an action within this period shall be deemed a waiver of the right to bring such action.
14. SEVERABILITY
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
15. TERMINATION
- Termination by You:
You may terminate your account or cease using the Website at any time by notifying us in writing. - Termination by Us:
We reserve the right to suspend or terminate your access to the Website immediately and without notice if, in our sole discretion, you breach any of these Terms and Conditions or engage in conduct that we determine to be harmful or fraudulent. - Survival:
All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including but not limited to sections on Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, and Governing Law.
16. ENTIRE AGREEMENT
These Terms and Conditions, together with any policies or operating rules posted by ACE DISTRIBUTORS LLC on this Website, constitute the entire agreement between you and ACE DISTRIBUTORS LLC regarding your use of this Website and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral.
17. MISCELLANEOUS
- Assignment:
ACE DISTRIBUTORS LLC reserves the right to assign its rights and obligations under these Terms and Conditions without notice. You may not assign any rights or delegate any obligations hereunder without our prior written consent. - No Waiver:
Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of our right to enforce that provision or any other provision in the future. - Notices:
Any notices required or permitted under these Terms shall be in writing and sent to the address provided on our Website or via electronic mail, as applicable.
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you have any questions or concerns regarding these Terms, please contact us.
Thank you for your [email protected]
- We’re excited to process your items.
- Once your order is prepared, you’ll receive a secure payment link on your provided cell phone number.
- Please note that your payment will not be charged immediately. Simply click the link, enter your payment details, and confirm the transaction at your convenience.
- If you have any questions or concerns, feel free to contact us.
We appreciate your business and look forward to processing your order soon!
